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Privacy Policy

  1. We regard your privacy as very important. Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest.
  2. By providing us with your information you consent to us processing it for this purpose, unless you ask us not to do so.
  3. This website does not automatically capture or store personal information, other than information that is automatically logged about visitors and which is used to produce statistics about the use of the site.

    The following types of information are automatically collected and stored about visits:
    • GEO locations of visitors used to access the site (NOT individual IP addresses).
    • Internet browser and operating system statistics of computers used to access the site.
    • Date and times of visits to the site.
    • Pages visited on the site.
    • Referral web addresses, for visits from other web sites.
    • Address of search engines and search terms used, for visits from search engines.
  4. IMPORTANT NOTE: We have no way of tracking this information to an individual, nor do we collect or analyse web visitor statistics about individuals. Information is used for generalised statistics only, so we can evaluate website use, in order to improve our services to our web visitors.
  5. This information is collected by our web server using cookies. If you disable cookies in your browser settings you may experience problems using this or other web sites. For example our system will not be able to remember your email address for future visits and may have problems processing your order. In order to reliably turn off tracking, you will need to use the "Do Not Track" settings in modern browsers such as Firefox 4, Internet Explorer 9 or Chrome. You may need to speak to your IT administrator to configure this.
  6. The web site does not store any passwords, PCI card details or confidential customer details using cookies.
  7. You will be asked for personal information if you wish to use our services, such as placing an order for goods, requesting a printed catalogue, setting up an account, requesting services including newsletters, web forums etc., or if you make a general enquiry or ask us to contact you.
  8. Information Use

    We may use the information we collect for any lawful purpose, including, but not limited to, the following:
    • To provide and process products and services you have requested, including to provide communications regarding your orders and newsletters to which you subscribe.
    • To send notifications and winnings in relation to a contest or prize drawing.
    • To send offers and advertising from us or selected third parties.
    • To provide and personalize our Site and other communications to you including updates, product/ service feedback, surveys, and other content.
    • To screen transactions for fraudulent behaviour.
    • To operate and improve the Site and our business.
    • To communicate with our Site visitors, including to respond to your inquiries.
    • To comply with law and to maintain the security of our Site; and/or
    • As otherwise disclosed at the time of collection or use.
  9. Information Sharing

    • If we have collected information through the Site that identifies you individually, we may share this personal information with other parties including:
    • Service providers or agents that perform activities for us, including vendors used for analytics, marketing, payment processing, order fulfilment, customer relationship management, and Site operation.
    • As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets including as part of a bankruptcy proceeding.
    • Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, or to protect our rights or the rights of third parties; or With your consent or as otherwise disclosed at the time of data collection or sharing.
    • We may share information that has been de-identified or aggregated, or any other technical information, without limitation.
  10. Links within this site to other web sites outside of this organisation are not covered by this policy.
  11. Yo-Yo OFFICE Limited may contact you via email to invite you to review any services and/or products you received from us [in order to collect your feedback and improve our services [and products]] (the “Purpose”). We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. If you want to read more about how Trustpilot process your data, you can find their Privacy Policy here.
  12. Yo-Yo OFFICE Limited may also use such reviews in other promotional material and media for our advertising and promotional purposes.