Will I be receiving any notification regarding the delivery?

Yes, in case of Delivery only, for items delivered via TNT or DPD or DX, you will receive a confirmation e-mail for shipping comprising of tracking details to your registered e-mail id.

Do I have to pay for shipping for returning the product?

Yes, shipping costs apply to all exchanges or returns and will be deducted from the refund amount. If any goods purchased have faults when they are delivered, the purchaser should contact Sit-Stand.Com® within 10 working days to arrange collection and return...

What happens if I have received an item which I did not order?

In the unlikely event that any wrong item is delivered, please inform us immediately by email/phone: sales@sit-stand.com / 0333 22 00 375. We will do our best to replace it with the correct item as as soon as possible, and of course collect the incorrect ...

Can I re-schedule my Installation appointment?

Once a delivery appointment has been confirmed it may only be cancelled / rescheduled if you inform us 48 hours in advance. If cancelled within less than 48 hours of your time slot, we will have to charge £60 ex VAT rebooking fee. For re-scheduling, please...

Do you offer next day delivery services?

The standard lead time for delivery only of our products is 3-4 working days. If you require urgent expedited/next day delivery, please call us on 0333 22 00 375. We do our best to ensure every customer gets their active working essentials as quickly as possible...