Once an order has been confirmed it may not be changed or cancelled if it has been dispatched. A change request, if we are able to confirm, may result in administration fee and surcharges eg collection fee and / or re-delivery fee. See full details of our cancellation/re-scheduling policy here. If you need to cancel your order, please email us at [email protected] or call on 0333 22 00 375 (8.30 5.30pm GMT, Monday-Friday).